Frequently Asked Questions
How far in advance should I order my desserts?
Since we only accept limited orders per month, we urge you to order things ahead of time. We encourage that you order at least 3-4 weeks before your event.
How do I book for my event?
You can make all inquires from our contact us page. To secure your date we require a 50% deposit. Orders aren't booked until we get the deposit and you receive a confirmation.
What happens if I have to Cancel?
Unfortunately if you have to cancel the deposit is non-refundable. However, if you cancel at least one week before your event date your deposit can be used as credit for another "Jay Bakes That!" cake and/or dessert.
Do you offer delivery?
With a fee we offer delivery for most cities in southern California.
Do you offer vegan options?
Yes! A few of our cakes and desserts can be made to be vegan. Just send us an inquiry about what you'd like to be made vegan and we'll let you know if it's possible.
Do you offer Allergen Free options?
Unfortunately, we cannot guarantee that our products would be completely 100% allergen free. We work in a kitchen that contains many allergens - eggs, dairy, nuts, gluten - that we couldn't totally get rid of the possible risk of allergen contamination.